When we are first contacted after the loss of a loved one, our first responsibility is to establish where your loved one is so that they can be taken into our care.
After that we make a time to meet with the family, to work through the details of what needs to happen next.
For those few hours that we are meeting with you, we are finding out about your loved one. Discussing with what they want in terms of a funeral service, whether that be a memorial service, a faith service or a celebration of life.
A funeral is quite detailed. At Windsor Funeral Home, our experience allows us to take responsibility and ease the burden on families.
Communication between ourselves and the family, before, during and after the funeral is very important. We know we’ve done our job is assisting families in creating a unique service when we hear guests walk away and say ‘that was a really nice tribute’.